Raptor Technology Operational Status

Active Incident

Updated a few seconds ago

Service InterruptionOperational

Incident Status

Operational

Components

SCHOOLPASS

Products

ATTENDANCE AND HALL PASS MANAGEMENT, DISMISSAL MANAGEMENT, EMERGENCY ATTENDANCE, VISITOR MANAGEMENT

October 21, 2025 2:30AM BST

[Monitoring] We believe this issue to be resolved.

October 20, 2025 3:50PM BST

[Identified] We are aware that some SchoolPass customers are currently experiencing a service interruption. This issue is related to the ongoing AWS system outage. Our team is actively monitoring the situation and will provide updates as soon as they become available.

RAPTOR

DRILL MANAGER RAPTOR ALERT STUDENTSAFE VISITOR MANAGEMENT VOLUNTEER MANAGEMENT

Operational

CPOMS

CPOMS StudentSafe CPOMS ENGAGE CPOMS STAFFSAFE CPOMS SPOTLIGHT

Operational

LOBBYGUARD

VISITOR MANAGEMENT

Operational

PSW

PSW - Staff Training PSW - Staff Accident Management PSW - Hazard & Near-Miss Reporting PSW - Staff Conduct Reporting PSW - Chemical Safety Hotline/SDS Binder PSW - Compliance Task Management PSW - EZmaint/ITassist PSW - Stay Safe/Speak Up! (Anonymous Tipline) PSW - Student Accident Management PSW - Student Behavior Management

Operational

SCHOOLPASS

ATTENDANCE AND HALL PASS MANAGEMENT DISMISSAL MANAGEMENT EMERGENCY ATTENDANCE VISITOR MANAGEMENT

Operational

Service InterruptionOperational

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