Active Incident

Updated a few seconds ago

Partial Service DisruptionDegraded Performance

Incident Status

Degraded Performance

Components

CPOMS

Products

CPOMS StudentSafe


June 27, 2025 11:04AM BST
[Identified] CPOMS Engineers have identified the root cause of the issue and are working towards a resolution. We understand the impact this interruption is having on your school/setting. Fully restoring service as quickly as possible is our top priority. To restore full access to the system, please retry the login steps. If this doesn’t work please clear your browser cache and log in again. How to clear your browser cache: • Google Chrome: 1. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac). 2. Choose “Cached images and files.” 3. Click “Clear data.” • Microsoft Edge: 1. Press Ctrl + Shift + Delete. 2. Tick “Cached images and files.” 3. Click “Clear now.” Once you have cleared the cache, please close and reopen your browser before logging in again. We apologise for any inconvenience caused and appreciate your patience. We will be providing our next update as soon as possible. Regards, The CPOMS Team

June 27, 2025 11:04AM BST
[Investigating] We are aware that a very small amount of CPOMS users are experiencing problems with accessing their CPOMS StudentSafe system. Our engineers are actively investigating at the highest priority to identify the root cause of the issue and working towards a resolution. We understand the impact this interruption is having and fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible. Regards, The CPOMS Team

RAPTOR




Operational

CPOMS




Degraded Performance

LOBBYGUARD




Operational

SCHOOLPASS




Operational